Shareitt Marketplace
Shareitt is a P2P marketplace platform, where members can buy & sell pre-owned items without spending money!
OVERVIEW
No matter what industry you work in, how much you know, or how much you have already achieved-you should always want to work on self-improvement. But on a day-to-day basis, it is so easy to lose sight of things that are worth working on, or simply lose motivation.
Shareitt was created with the intent to make the world a better place. To focus on all the good we can do by creating a fruitful, considering, engaging, united community, alongside a prosperous economy.
THE PROBLEM
As the company was eager to start working, looking forward to improving community lives and economy, the app was created in an urge to put something out there.
Unfortunately, the app felt lacking in some parts, and it seemed as users do not continue the journey the company has set up for them.
Crucial screens were missing, creating confusion in the user flow.
A high percentage of users dropped the app before making any actions.
The overflow of screens in the app created confusion, and added more work to the user, as certain sections could have been united into one in order to create a better flow, less chaos, and more engagement from the user.
THE SOLUTION
In order to create a better user-centric, empathetic, engaging app, we need to understand the data, see where we lose our users, understand where they get discouraged, why they drop the app, and how we can improve it.
Focusing on previous user testing, it was clear a major change had to take place:
Recreate an Information Architecture
Start from scratch. Have a better view of the app and which screens and sections are needed, and which can be omitted.
Focus on user flows
Create clearer, cleaner, more intuitive flow for each of the functionalities in the app.
Increase engagement and create incentives for users to upload, buy and sell items.
IDEATION & PROTOTYPE
Starting with as many sketches as possible to understand main screens to fit users journey, starting with the home page, as most of the other screens will rely on existing app.
Throughout the process, the app has taken many twists and turns. From an app where there was no Home Page, no clear guide, or specific flow to the user, the app is now at a place where we have taken all of the information that was presented in a very scattered way for the user, and transformed it into a unified, clean, organized, easy to use, easy to digest form.
STYLE GUIDE
Category icon set
App Illustrations
HI-FIDELITY
1/9
Onboarding
2/9
Registration Process
Creating a specified and enhanced registration process gives the members the opportunity to share their information without exposing themselves too much, in order to create a trusted community, a place where members can feel safe and secure.
Members have the option to skip, close, and come back to it whenever they wish.
3/9
Home Page
As the community app is aimed at daily basic operations and quite a diverse target audience, the user interface has to be super easy and accessible for users with different levels of tech-literacy and all types of mobile devices.
The application layout is structured around intuitive navigation, high readability, light background, and eye-catching illustrations. The light and airy background sets the effective space for a variety of photos members upload and illustrations that better explain the benefits of being a part of this community.
4/9
Upload an item functionally
Personalization is a key factor when it comes to designing an app. It’s not enough to give users the product to solve their problem – it’s cool to give them the ability to tune the interface so that it corresponded to their specific needs. That encourages designers to consider more functionality with which users may customize the features according to their personal preferences.
At Shareitt, when one member wishes to sell an un-used item, the process of uploading the item to the app is fast, easy, and clear. This makes it easy for other members to browse, select, and ask to buy the added item.
5/9
Marketplace
Personalization goes all throughout the app. Shareitt marketplace flow was created to simplify the search between thousands of items. The separation into categories, the potential view change, sort by button, and filters, were all created to give our members a quicker and far more efficient way to select their new loved items.
6/9
Item details page
Photography is one of the must-haves at Shareitt. It is a good way to impress other members with realistic and clear visuals as well as set the needed associations.
The screen of a specific item for the mobile user interface looks enticing. A full item screen enables photo content to attract maximum attention while giving full information on the actual item, pickup location, other items in the same category, information on the seller, and their achievements at Shareitt.
7/9
User profile + Member view
A member profile receives several views: the way you view your account, and the way other members view you. Trying to focus on what is important for you to see on your profile and what other members see is extremely crucial.
When it comes to your profile as a member, other than editing your profile, you have the option to see your transactions and how many tokens you have received. However, when other members see your profile, they want to see the items you sell, sold, and wish you have fulfilled.
Special features
Locations map:
The map will provide information on all of the member pickup locations, meaning where can you pick up the item you have purchased.
Endorsements:
Members can now endorse you for your interaction with them, which eventually will qualify you for a verified account. All to create a sense of safety and security.
8/9
Delivery system
Shareitt is unique in the way we handle deliveries. Members are responsible for picking up their bought item. Once you upload a pre-loved item for sale, you can add all of your locations from which the item can be picked up, or if you have other members who are willing to ship the item for you. Each member creates its own network of shippers.
The app allows you the option to add all of those: your pick-up locations, and your shippers, i.e. Shareitt on the road.
9/9
User Data Feature
Creating your own bank. As a member, you can see all of your transactions based on the time you were a part of Shareitt, your purchases and sold items per month, and view per category.
So much information on your involvement in this incredible community, and how much you contribute to the world.